United Airlines: the viral revenge
Dave Carroll composed “United Breaks Guitars” after his Taylor acoustic was damaged at Chicago’s O’Hare airport…
… after months of trying to get the carrier to pay compensation.
Funny, right? United Airlines said the 41-year-old musician’s song would be used for internal customer service training.
Agreeing with Angela Gunn … what happens to dissatisfied customers (of United or any other customer-service-averse firm) who aren’t witty singer-songwriters with video charisma?


United Airlines: the viral revenge http://bit.ly/17MamG
This comment was originally posted on Twitter
United Airlines: the viral revenge http://bit.ly/17MamG
This comment was originally posted on Twitter
RT @myriam:[Now Boarding] United Airlines: the viral revenge http://bit.ly/17MamG
This comment was originally posted on Twitter